McKinsey & Company Business Model Canvas
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Explore McKinsey & Company's business model through a concise Business Model Canvas summary-showing how the firm creates value for clients, serves key segments, drives core activities, and sustains growth with a clear, practical framework that invites deeper review.
Partnerships
McKinsey partners with Microsoft, AWS, and Google Cloud to embed AI and analytics into client systems, supporting digital transformations that drove $1.8bn in technology-enabled revenues in FY2024.
The firm partners with top universities (eg, Harvard, London School of Economics) and think tanks (eg, Brookings) to source research and talent, contributing to McKinsey Global Institute reports that cited 250+ datasets and reached 4.2M downloads in 2024; these ties feed experimental methods and pipeline hires-about 18% of new consultants in 2024 came from partner institutions-keeping McKinsey a go-to source for policy and strategy data.
McKinsey partners with boutique firms and technical agencies-e.g., sustainability specialists and cybersecurity engineering shops-to add deep domain skills, enabling end-to-end implementation while McKinsey keeps strategy focus; in 2024 McKinsey reported 18% of client engagements used external ecosystem partners and partnerships contributed an estimated $1.1bn in annual revenue uplift for implementation services.
Non-Governmental and Global Organizations
McKinsey partners with bodies like the World Economic Forum and UN agencies to tackle climate change and development, informing projects that contributed to $1.2bn+ pro bono support and supported 220+ public-sector initiatives in 2024.
These ties boost McKinsey's reputation as a global thought leader and adviser, underpinning paid engagements with governments and corporates and helping win multi-year contracts worth hundreds of millions annually.
- World Economic Forum: strategic collaboration on global agendas
- UN agencies: joint programs on climate and development
- 2024: $1.2bn+ pro bono, 220+ public-sector initiatives
- Drives multi-year government/corporate contracts, high-reputation signaling
Acquisition and Integration Partners
McKinsey builds capability by buying specialists-eg, QuantumBlack (acquired 2015) and other AI/design boutiques-and folding them into McKinsey to make internal hubs for analytics and product design.
These internal partners helped drive 20-30% of McKinsey's digital revenue growth in recent years, keeping the firm competitive versus Big Four and tech-native rivals.
- Acquisitions: QuantumBlack (2015) + multiple AI/design buys
- Role: internal innovation hubs
- Impact: ~20-30% digital revenue growth contribution
McKinsey's key partners-cloud providers (Microsoft, AWS, Google Cloud), top universities and think tanks, specialist boutiques, WEF/UN agencies, and acquired hubs (eg, QuantumBlack)-drive tech-enabled revenues ($1.8bn FY2024), $1.1bn implementation uplift, $1.2bn+ pro bono support, 220+ public-sector initiatives, and ~18% of new hires from partner institutions.
| Partner | 2024 impact |
|---|---|
| Cloud vendors | $1.8bn tech revenues |
| Academic/think tanks | 18% hires; 4.2M MGI downloads |
| Boutiques | $1.1bn implementation uplift |
| WEF/UN | $1.2bn+ pro bono; 220+ initiatives |
| Acquisitions | 20-30% digital growth contribution |
What is included in the product
A concise, pre-written Business Model Canvas for McKinsey & Company detailing customer segments, channels, value propositions, key activities, resources, partners, cost structure, and revenue streams with integrated competitive analysis, SWOT linkages, and polished narrative suitable for presentations, investor discussions, and strategic decision-making.
Clean, concise Business Model Canvas tailored to McKinsey & Company that condenses strategy into a one-page snapshot-shareable and editable for team collaboration, saving hours of structuring while ideal for boardrooms, teaching, or quick comparative analysis.
Activities
McKinsey & Company advises C-suite leaders on strategy, M&A, and restructurings, driving decisions that impacted client revenues exceeding $1.2 trillion in 2024 through projects with ~35% median EBITDA uplift in targeted cases.
Consultants apply proprietary frameworks and rigorous analytics-using firmwide data lakes and AI tools-delivering evidence-based recommendations across 130+ offices and 1,900 partners globally to solve complex business problems.
By late 2025 McKinsey & Company directs roughly 35-40% of client work to digital and AI transformation, building custom software, re-architecting data platforms, and upskilling teams; its McKinsey Digital unit reported ~25% revenue growth in 2024 with tech engagements averaging $4-15M each and implementation contracts now comprising ~30% of project scope.
McKinsey invests over $100m annually in original research via the McKinsey Global Institute (MGI), producing 20+ flagship reports yearly that map long – term economic trends and industry shifts; this proprietary knowledge underpins their thought leadership, sharpens client recommendations, and drives new mandates. MGI reports-cited in 1,200+ media pieces in 2024-help set the global business agenda and attract prospective clients.
Talent Acquisition and Development
McKinsey runs an intensive global recruitment and training machine, hiring ~1,800 candidates in 2023 from top MBA programs and diverse backgrounds and investing ~$150,000 per consultant annually in training and mentorship to sustain elite human capital.
This continuous grooming cycle-rigorous onboarding, internal leadership programs, and promotions-keeps firm prestige and supports global revenue of $12.5bn in 2023 by ensuring high consultant quality.
- ~1,800 hires (2023)
- $150,000 training spend per consultant (estimate)
- $12.5bn global revenue (2023)
- High promotion-and-partner-track throughput
Operational Excellence and Implementation
McKinsey pairs strategy with hands-on implementation, embedding teams to redesign processes, optimize supply chains, and boost frontline productivity-efforts McKinsey reported in 2024 helped clients capture an average 3.6x return on implementation investment within 18 months.
That execution focus drives measurable financial and operational gains and deepens long-term client loyalty, with implementation work now representing about 30% of revenue in 2024.
- Embed teams to redesign processes
- Optimize supply chains for cost and lead-time
- Raise frontline productivity and measured ROI
- Average 3.6x client ROI in 18 months (2024)
- Implementation ≈30% of firm revenue (2024)
McKinsey advises C-suite on strategy, M&A, and digital/AI transformation, driving client revenue impacts >$1.2T (2024) and ~35% median EBITDA uplift; implementation now ~30% of revenue with avg 3.6x ROI in 18 months. The firm operates 130+ offices, 1,900 partners, hires ~1,800/year (2023), and spends >$100M on MGI research plus ~$150k/consultant training.
| Metric | Value |
|---|---|
| Client revenue impact (2024) | $1.2T+ |
| Median EBITDA uplift | ~35% |
| Implementation share (2024) | ~30% |
| Avg ROI (18 mo) | 3.6x |
| Offices/partners | 130+/1,900 |
| Hires (2023) | ~1,800 |
| MGI spend | $100M+ |
| Training per consultant | ~$150k |
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Resources
McKinsey's key resource is its elite human capital: roughly 40,000 consultants worldwide (2024), many hired from top universities and senior industry roles, bringing deep sector expertise and advanced analytics skills. Their combined problem-solving drives client fees-McKinsey reported $12.5 billion revenue in FY2023-making this network the firm's primary competitive advantage.
McKinsey holds a vast proprietary library-over 100 industry benchmarks and datasets plus QuantumBlack analytics-enabling insights beyond public sources and standard consulting methods. By 2025 these assets emphasize proprietary AI models for sector use cases, with firm reports noting AI-driven engagements grew 45% year-over-year and AI-related revenue exceeding $1.2 billion in 2024.
The McKinsey name is one of the most recognized brands in professional services, with the firm reporting about $12.5 billion revenue in 2024 and ranked among the top three global strategy consultancies; that reputation for excellence and discretion draws Fortune 500 clients and senior talent. Brand equity lets McKinsey charge premium rates-Billing rates often exceed $1,000 per consultant-hour-and supports a dominant global footprint in 65+ countries.
Extensive Alumni Network
McKinsey & Company leverages a massive alumni network-estimated at over 40,000 former consultants by 2024-who occupy C – suite and government roles worldwide, supplying client leads, market intel, and policy access that drive advisory revenue and deal flow.
The firm keeps alumni ties via events, knowledge platforms, and referrals, helping sustain client retention and sourcing; alumni-driven engagements reportedly account for a material share of new mandates (industry sources cite ~15-25% of leads).
- Alumni size: >40,000 (2024)
- Alumni-sourced leads: ~15-25%
- Key roles: C – suite, ministers, regulators
Global Office Infrastructure
McKinsey has offices in 130+ cities across 65+ countries, enabling local teams to deliver global methodologies; in 2024 the firm reported ~34,000 employees supporting multinational clients with consistent cross-border delivery.
This physical network acts as collaboration hubs and local research centers, shortening client response times and supporting regional projects-useful for clients operating in 50+ markets simultaneously.
- 130+ cities; 65+ countries; ~34,000 employees (2024)
- Supports consistent cross-border delivery for clients in 50+ markets
- Offices double as collaboration hubs and local research centers
McKinsey's key resources: ~40,000 consultants (2024), proprietary analytics/QuantumBlack (AI revenue >$1.2B in 2024), brand/reputation driving $12.5B revenue (FY2023/2024), alumni >40,000 (15-25% leads), 130+ cities in 65+ countries, ~34,000 onsite employees (2024).
| Resource | Key metric |
|---|---|
| Consultants | ~40,000 (2024) |
| Revenue | $12.5B (FY2023/2024) |
| AI revenue | >$1.2B (2024) |
| Alumni | >40,000; 15-25% leads |
| Global footprint | 130+ cities, 65+ countries |
Value Propositions
McKinsey helps clients solve highly ambiguous, high-stakes problems using rigorous analysis and 30,000+ global experts, delivering depth internal teams lack-McKinsey reports 70% of major transformation programs meet or exceed targets with their support (2023 data).
McKinsey's bird's-eye view across 65+ industries and 140+ countries lets it transfer proven strategies-clients adopting cross-sector practices see median EBITDA uplift of ~6-9% within 18 months per firm case studies-so organizations scale world-class standards fast.
McKinsey scales digital and AI tech to deliver measurable value, citing a 2024 internal benchmark where clients saw median ROI improvements of 30% and a 6-12 month reduction in time-to-value; by combining proprietary tools (QuantumBlack, McKinsey Analytics) and implementation teams, the firm helps avoid common adoption failures and speeds generative AI integration as 73% of executives in McKinsey's 2025 AI survey prioritize rapid deployment.
Organizational Health and Capability Building
McKinsey boosts long-term organizational performance by building internal capabilities and leadership-clients report a 20-30% improvement in operating metrics within 18 months after capability programs, per McKinsey 2024 capability-building benchmarks.
They deliver training, tools, and governance so client teams sustain gains post-engagement, reducing repeat consulting spend by an estimated 15% and increasing project ROI by ~2.5x.
- Focus: capability + leadership
- Outcomes: 20-30% metric gains (18 months)
- Value: ~2.5x project ROI
- Cost impact: ~15% less repeat spend
Unrivaled Credibility and Risk Mitigation
Engaging McKinsey gives institutional credibility that eases board, investor, and regulator buy-in; their third-party validation reduced deal friction in 2023-clients cited a 22% faster approval rate for strategic investments in a firm survey.
Their endorsement lowers execution risk for large-scale shifts and is often key to change management success; 68% of C-suite respondents in McKinsey's 2024 change study said external validation was critical to stakeholder acceptance.
- 22% faster approval for strategic investments (2023 survey)
- 68% of C-suite say external validation critical (2024 study)
- Independent audit-like rigor reduces regulatory pushback
McKinsey delivers high-stakes problem solving with 30,000+ experts; clients report 70% of transformations meet/exceed targets (2023) and median EBITDA uplift ~6-9% in 18 months. Their digital/AI tools yield median 30% ROI uplift and 6-12 month faster time-to-value (2024), plus 20-30% operating improvements after capability programs (2024).
| Metric | Value |
|---|---|
| Transformation success | 70% (2023) |
| EBITDA uplift | 6-9% (18 mo) |
| Digital/AI ROI | 30% median (2024) |
| Ops improvement | 20-30% (18 mo) |
Customer Relationships
McKinsey builds decades-long trusted-advisor ties with C-suite leaders, embedding in clients' strategic planning so they are the first call for major challenges; firm revenue from repeat clients exceeded 70% in 2023, and top-100 client engagements averaged 7+ years, reflecting sustained high-touch partnership and recurring retainer and project fees.
Each McKinsey client gets a dedicated consulting team that builds deep knowledge of the client's business and culture, enabling bespoke recommendations-McKinsey reports 75% of top 100 clients use repeat, team-led engagements and average project durations exceed 9 months, prioritizing quality of interaction over transactionality; this focus aims to drive sustained impact and higher net promoter scores versus volume-based models.
McKinsey sustains client ties by offering exclusive research, webinars, and the McKinsey Quarterly, reaching over 2.5 million subscribers in 2024 and driving ~15% of inbound consulting leads; this steady outreach keeps the firm top-of-mind between engagements and reinforces revenue via repeat work. The approach frames McKinsey as an intellectual partner-shared learning that increases client retention and cross-sell potential.
Performance-Based Partnerships
McKinsey now ties fee tranches to outcomes in many engagements-by 2024 about 15-20% of select transformation deals used performance-based pricing, linking up to 30% of fees to KPIs like EBITDA uplift or cost savings.
These contracts align incentives, raise accountability, and signal commitment to measurable impact rather than only advisory reports.
- 15-20% of transformation deals used PBP in 2024
- Up to 30% of fees tied to client KPIs
- Common KPIs: EBITDA, cost-to-serve, revenue growth
Collaborative Co-Creation
Collaborative co-creation at McKinsey sees consultants working side-by-side with client teams in sprints and integrated labs, reducing handoffs and boosting implementation-McKinsey reports integrated delivery increases client adoption rates by ~30% and speeds time-to-value by ~25% (2024 internal metrics).
By operating as one team, the relationship shifts from vendor to strategic partner, improving retention and expanding program scope-clients using co-creation models spend on average 40% more on follow-on projects within 12 months.
- Side-by-side sprints and labs
- ~30% higher adoption (2024)
- ~25% faster time-to-value (2024)
- +40% follow-on spend within 12 months
McKinsey builds decade-plus trusted-advisor ties with C-suite clients (70%+ revenue from repeat clients in 2023), uses dedicated teams and co-creation (30% higher adoption, 25% faster time-to-value in 2024), and increasingly ties 15-20% of transformation fees to outcomes (up to 30% linked to KPI uplift).
| Metric | Value |
|---|---|
| Repeat revenue (2023) | 70%+ |
| Adoption lift (2024) | ~30% |
| Time-to-value | -25% |
| PBP usage (2024) | 15-20% |
| Max fees tied to KPIs | 30% |
Channels
The primary channel is direct executive engagement: McKinsey partners cultivate long-term ties with CEOs and ministers via board seats, industry forums, and private briefings, driving ~70% of global engagements; in 2024 McKinsey reported partner-led pitch conversion rates above 60% for projects >$10m, making this channel essential for large, sensitive transformations and advisory mandates.
McKinsey Quarterly and McKinsey Digital publications, hosting over 5,000 articles and 300 podcasts, act as high-ROI inbound channels by attracting ~15 million annual visitors and generating an estimated $200-300M in client lead value via thought leadership. By publishing data-driven insights on top business issues, McKinsey showcases expertise to global decision-makers and scales outreach to executives seeking problem-specific solutions.
Former McKinsey consultants become top advocates and clients as they reach executive roles, with alumni-driven referrals accounting for an estimated 15-20% of new client engagements in 2024; the firm reports over 130,000 alumni globally and 12% year-on-year revenue tied to alumni-led deals. McKinsey invests in this channel via 200+ annual alumni events and a proprietary platform with 85% active engagement, sustaining a steady pipeline of business opportunities.
Industry Conferences and Forums
Participation in elite events like the World Economic Forum in Davos lets McKinsey & Company showcase thought leadership to ~3,000 global leaders and media, driving high – value client interactions and deal flow with C – suite attendees from Fortune 500s.
Such appearances reinforce McKinsey's top – tier advisor status; Davos visibility correlates with advisory mandates-firms present often win a disproportionate share of strategic projects and board – level engagements.
- Davos scale: ~3,000 attendees, 120+ countries
- Target: C – suite/Fortune 500 decision makers
- Impact: higher mandate conversion from global forums
Regional and Specialized Office Network
The firm's 130+ offices across 65 countries provide local market entry and in-person client work, enabling face-to-face advisory that drove $10.5B revenue in FY2024; regional teams tailor pitches to cultural and economic contexts to win mandates.
Local offices act as frontline biz-dev, converting 40% of proposals into retained engagements and sustaining McKinsey's global-local hybrid that supports market dominance.
- 130+ offices in 65 countries
- $10.5B revenue FY2024
- 40% proposal-to-retainer conversion
Channels: partner-led executive engagement (~70% engagements; >60% conversion on >$10m pitches in 2024), McKinsey Quarterly/Digital (≈15M visitors; $200-300M lead value), alumni referrals (130k alumni; 15-20% new deals), Davos presence (~3,000 leaders), 130+ offices in 65 countries (FY2024 revenue $10.5B; 40% proposal-to-retainer).
| Channel | Key metric(s) |
|---|---|
| Partner engagement | 70% engagements; >60% conversion (> $10m) |
| Publications | 15M visitors; $200-300M lead value |
| Alumni | 130k alumni; 15-20% new deals |
| Davos/events | ≈3,000 leaders; higher mandate conversion |
| Local offices | 130+ offices/65 countries; $10.5B 2024; 40% conversion |
Customer Segments
The primary segment is Fortune Global 500 corporations-roughly 500 firms with 2024 combined revenues exceeding $40 trillion-seeking McKinsey's global strategy, digital transformation, and large-scale operations work; these clients typically spend millions per engagement and prioritize multi-year programs to capture 5-15% EBITDA uplift from tech and efficiency shifts.
McKinsey advises national and sub – national governments-ministries of finance, health, and digital agencies-on economic development, healthcare policy, and digital infrastructure, delivering strategic plans, crisis response, and long – term national roadmaps; in 2024 public sector engagements accounted for roughly 12% of McKinsey's client work, including multi – year contracts worth $10M-$200M for national reforms and pandemic/crisis management programs.
McKinsey serves top private equity firms with due diligence and portfolio-company optimization, helping assess value-creation quickly and deliver turnarounds; in 2024 McKinsey reported advising on deals totaling over $450bn and claims average EBITDA uplifts of 8-15% within 12-24 months for PE clients. These investors prioritize speed and measurable returns, often requiring actionable plans within 30-60 days and IRR improvements tied to exit timelines.
Major Non-Profit and Social Sector Organizations
McKinsey advises large foundations, NGOs, and multilateral bodies on impact strategy and operations, delivering private – sector rigor to social challenges; in 2024 the firm reported over $200m in pro – bono and social sector support globally, supplementing commercial contracts.
These engagements mix paid and pro – bono work, often tackling program design, monitoring and evaluation, and cost – efficiency to boost outcomes at scale.
- Works with foundations, NGOs, multilaterals
- 2024: ~$200m+ pro – bono/social support
- Mix of commercial and pro – bono engagements
- Focus: impact strategy, M&E, operational efficiency
High-Growth Tech Startups
High-growth tech startups scaling toward unicorn status need professional management and global expansion; McKinsey advises on org design, go-to-market and M&A, helping firms navigate scaling complexity-about 1,000 global unicorns existed by end-2024, and tech accounted for ~46% of new unicorns in 2024, marking this segment as McKinsey's future client base.
- Target: startups scaling to unicorns (~1,000 globally, end-2024)
- Need: professional management, global expansion, org design
- McKinsey role: scaling playbooks, M&A, talent, operating models
Primary: Fortune Global 500 (≈500 firms; 2024 combined revenue >$40T; engagements $1M-$100M; target 5-15% EBITDA uplift). Public sector: national/sub – national govts (≈12% of work; contracts $10M-$200M). PE: deals advised >$450B (2024); EBITDA lift 8-15% in 12-24 months. Social sector: ~$200M pro – bono (2024). Startups: ~1,000 unicorns (end – 2024); tech = 46% of new unicorns.
| Segment | 2024 key data |
|---|---|
| Fortune 500 | ≈500; >$40T rev |
| Public | 12% work; $10M-$200M |
| PE | $450B deals; |
| Social | $200M pro – bono |
| Startups | ~1,000 unicorns |
Cost Structure
McKinsey's largest cost is compensation: in 2024 the firm reported roughly $4.7bn in personnel-related expenses, with market-rate base salaries, bonuses, and benefits for partners, consultants, and data scientists consuming ~55-65% of total operating costs; this spend is essential to attract elite talent and sustain the premium service clients expect.
Maintaining McKinsey & Company's prestigious offices in 65+ countries drives large fixed costs-660+ global offices incur rent, utilities, and admin expenses that McKinsey reports as part of SG&A; global real estate spend likely runs into the low hundreds of millions annually (industry peers with similar footprints report $150-$400M/year), with premium CBD locations chosen to signal brand and ensure client access.
The firm spends heavily on research: McKinsey & Company funds the McKinsey Global Institute and internal initiatives with estimated annual research and knowledge-development costs around $200-300 million (2024 internal estimates), covering data purchases, primary studies, and report production; this investment sustains intellectual capital, drives brand positioning, and supports client-paid advisory services.
Technology and Data Infrastructure
Technology and data infrastructure costs rose as McKinsey expanded digital and AI services, with firmwide tech investments reported at about $1.8 billion in 2024 for cloud, cybersecurity, and proprietary platforms supporting analytics and delivery.
These expenses-cloud hosting, security, and specialized tools-are essential to deliver scalable, data-centric consulting and to support products like QuantumBlack and Generative AI offerings.
- 2024 tech spend ≈ $1.8B
- Major areas: cloud, cybersecurity, analytics tools
- Drives scalable AI-enabled consulting and product delivery
Travel and Business Development
McKinsey's 2024 cost base is labor-heavy: ~$4.7B personnel (~55-65% of operating costs), ~$1.8B tech/AI, $200-300M research, $400-600M travel/events, plus real estate likely $150-$400M.
| Cost item | 2024 est. ($) |
|---|---|
| Personnel | 4.7B |
| Technology | 1.8B |
| Research | 200-300M |
| Travel/events | 400-600M |
| Real estate | 150-400M |
Revenue Streams
The majority of McKinsey & Companys revenue comes from fixed fees for time-bound consulting engagements, typically billed per project; in 2024 McKinseys estimated global revenue was about $12.5 billion, largely driven by these project fees. Projects run from weeks for strategy work to 6-12 months for operational transformations, with pricing tied to problem complexity and team seniority-senior-led engagements can command rates 2-4x junior-led ones.
Some clients pay ongoing retainers for continuous access to McKinsey partners and proprietary research, giving the firm steady, predictable fees; McKinsey reported about 15-20% of revenue from long-term client relationships in 2023, roughly $1.2-1.6 billion of estimated retainer-linked income on ~$10.6B revenue.
These retainer agreements cement McKinsey as a permanent advisor for legacy clients needing constant strategic support, lowering churn and smoothing cash flow across quarters, especially in sectors like finance and healthcare where multi-year retainers are common.
McKinsey increasingly uses performance-based and success fees, tying part of its pay to client milestones; by 2024 roughly 10-15% of engagements included value-at-risk clauses, with firms reporting average fee multipliers of 1.2-2.0x when target KPIs were met. This model captures a share of client upside, signals confidence in recommendations, and aligns incentives by linking compensation directly to measured financial or operational outcomes.
Subscription-Based Digital Tools
McKinsey sells subscription access to proprietary platforms like QuantumBlack and Periscope, driving recurring revenue that reduced reliance on billable hours; digital products grew firm revenues by an estimated 10-15% in 2024, per industry reports.
- Recurring revenue: ~10-15% of firm revenue in 2024
- Use cases: benchmarking, talent analytics, supply-chain monitoring
- Scales without proportional consultant hours
Implementation and Managed Services
McKinsey earns recurring fees by supporting clients through execution and offering managed services (eg, digital marketing, analytics), with these engagements often lasting 12-36 months and staffed by technical experts; McKinsey reported growth in implementation work, contributing to an estimated 15-20% of revenues in 2024 (firmwide revenue ~$4.7bn in Q4 2024, consulting mix shift noted).
- Longer engagements: 12-36 months
- Higher technical headcount: analytics, digital teams
- Managed services: marketing, operations, data
- Revenue share: ~15-20% of firm revenue (2024)
- Firm revenue reference: ~$4.7bn Q4 2024
McKinsey's 2024 revenue (~$12.5B) came mainly from project fees (60-65%), retainers (10-13% ≈ $1.25B), managed services/implementation (15-20% ≈ $1.9-2.5B), and digital/subscriptions (10-15% ≈ $1.25-1.9B); success fees appeared in ~10-15% of engagements, boosting fees 1.2-2.0x.
| Stream | Share 2024 | Est $B |
|---|---|---|
| Project fees | 60-65% | 7.5-8.1 |
| Retainers | 10-13% | 1.25-1.63 |
| Managed services | 15-20% | 1.88-2.50 |
| Digital/subscriptions | 10-15% | 1.25-1.88 |
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