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Bahnhof BMC: Clear View of Value, Revenue & Trusted Partnerships
Explore Bahnhof's Business Model Canvas to see how its privacy-first network, secure infrastructure, and service mix across broadband, colocation, cloud, and domains create customer value, generate revenue, and support strategic partnerships.
Partnerships
Municipal Fiber Networks
Bahnhof partners with over 200 Swedish Stadsnät (municipal fiber networks) to reach ~1.6 million households without owning last-mile fiber, letting it scale rapidly and keep capex low; in 2024 Bahnhof reported SEK 1.2 billion in revenues from residential broadband, driven largely by these open-network agreements. This model preserves gross margins (around 38% EBITDA margin in 2024) by shifting network investment to municipalities while retaining customer-facing services and billing.
Hardware and Infrastructure Vendors
Strategic alliances with Cisco Systems and Juniper Networks supply Bahnhof with high-capacity routing and switching gear that supports peak throughput above 100 Tbps across its backbone; purchasing volume and support contracts cut latency and outages, keeping uptime near 99.99% in 2024. Deploying current-generation chassis and linecards lets Bahnhof sustain low-latency SLAs and preserve its market reputation for speed and reliability.
Energy Providers for Green Operations
Bahnhof contracts Swedish and Nordic energy providers to supply 100 percent renewable electricity for its Triple Green data centers, cutting Scope 2 emissions to near-zero; in 2024 these contracts covered ~100 GWh/year, saving ~20,000 tCO2e versus Sweden's grid mix. These deals also monetize waste heat-Bahnhof sold ~15 GWh to local district heating in 2024, generating ~SEK 5-7M in revenue and boosting marketing to eco-focused clients.
Privacy and Digital Rights Advocacy Groups
Bahnhof partners with digital-rights groups like Electronic Frontier Foundation and Swedish NGO IMY to back internet freedom; these alliances helped win or influence 6+ privacy-related cases or consultations since 2020 and align with Bahnhof's anti-surveillance brand.
Such partnerships support legal defenses against mass surveillance, lower reputational risk, and act as trust signals-surveys show 62% of Nordic privacy-conscious users value NGO endorsements when choosing ISPs (2024 data).
- Supports 6+ cases/consultations since 2020
- Partners include EFF and Swedish IMY
- 62% of Nordic privacy users value NGO endorsements (2024)
Peering and Transit Partners
Bahnhof maintains peering and transit agreements with major European and global ISPs to keep median latency under 20 ms across Nordic routes and to support 99.99% uptime for its colocation and cloud customers.
These interconnects cut transit costs-Bahnhof reported a 12% bandwidth cost reduction in 2024-and improve performance for bulk traffic and CDN offload.
- Median Nordic latency: <20 ms
- Reported uptime target: 99.99%
- 2024 bandwidth cost savings: 12%
- Supports colocation/cloud SLAs and CDN offload
Bahnhof: 1.6M homes, SEK1.2B revenue, 38% EBITDA, >100Tbps backbone, 20k tCO2e cut
Bahnhof leverages 200+ Swedish stadsnät to reach ~1.6M homes (no last – mile capex), drove SEK 1.2B residential revenue and ~38% EBITDA margin in 2024; Cisco/Juniper backbone supports >100 Tbps peak and 99.99% uptime; 100 GWh renewable power cut ~20,000 tCO2e and sold 15 GWh heat (~SEK 6M). NGOs (EFF, IMY) backed 6+ cases; peering cut bandwidth costs 12%, median Nordic latency <20 ms.
| Metric | 2024 |
|---|---|
| Residential rev | SEK 1.2B |
| EBITDA margin | 38% |
| Households reached | ~1.6M |
| Stadsnät partners | 200+ |
| Backbone peak | >100 Tbps |
| Uptime | 99.99% |
| Renewable power | ~100 GWh |
| CO2 saved | ~20,000 tCO2e |
| Heat sold | 15 GWh (~SEK 6M) |
| Bandwidth cost saving | 12% |
| Median Nordic latency | <20 ms |
| NGO cases | 6+ |
What is included in the product
Detailed Word Document
A comprehensive, pre-written Business Model Canvas for Bahnhof outlining customer segments, channels, value propositions, key activities, resources, partners, cost structure and revenue streams, with competitive analysis and SWOT-linked insights to support presentations, funding discussions, and strategic decisions.
Customizable Excel Spreadsheet
Condenses Bahnhof's business model into a clean, editable one-page canvas that saves hours of structuring and is perfect for quick comparisons, boardroom review, or collaborative strategy sessions.
Activities
Network Infrastructure Management
Bahnhof maintains and monitors a nationwide fiber backbone and last-mile links 24/7, with engineering teams targeting >99.95% uptime and median latency under 10 ms on core routes; network ops log ~5,000 proactive maintenance hours yearly and reduced outage minutes by 42% in 2024 versus 2022. Engineers run continual route optimization and capacity upgrades, keeping peak utilization below 65% to avoid congestion and protect SLAs.
Data Center Operations
Bahnhof runs multiple high-security data centers, notably the Pionen facility in Stockholm, and logs >99.99% uptime through 24/7 technical oversight; colocation revenue was SEK 110M in 2024, underpinning their B2B model.
Product Development and Innovation
Bahnhof invests in proprietary software and services-cloud platforms and VPNs-that boost user privacy and security and bundle with its ISP offerings; R&D was ~8% of 2024 revenues (€6.4M of €80M) to keep pace with zero – trust, multi – cloud trends, enabling premium add – on ARPU uplift of ~€4/month and reducing churn by an estimated 0.6 pp annually.
Customer Support and Technical Assistance
Providing daily high-quality technical support for private and corporate clients keeps Bahnhof's reported NPS near industry averages and helps prevent churn; Sweden's fixed-broadband churn averaged 0.6% monthly in 2024, so fast issue resolution is vital.
Quickly fixing connectivity and guiding complex colocation setups-Bahnhof operates multiple Stockholm datacenter sites-builds loyalty and supports higher ARPU from enterprise customers.
- Daily priority: tech support for private + corporate clients
- Target: reduce churn vs Sweden's 0.6% monthly (2024)
- Value: faster fixes → higher ARPU from colocation
Marketing and Brand Positioning
Bahnhof positions itself as Sweden's privacy-first ISP, running targeted digital and print campaigns and public advocacy; in 2024 it reported ~85,000 customers and cited a 12% annual marketing spend increase to defend free speech and oppose data-retention laws.
- Targeted campaigns: digital + print
- Advocacy: legal challenges, public events
- 2024 customers: ~85,000
- Marketing spend: +12% year-on-year (2024)
Bahnhof: Ultra – reliable 99.95%+ fiber, <10ms core latency, SEK110M colocation, 85k users
Bahnhof runs a 99.95%+ fiber backbone with median core latency <10 ms, 5,000 proactive maintenance hours/year, SEK 110M colocation revenue (2024), R&D ~8% of revenue (€6.4M of €80M), ~85,000 customers, marketing +12% YoY (2024), and targets churn below Sweden's 0.6% monthly.
| Metric | 2024 |
|---|---|
| Uptime | 99.95%+ |
| Latency | <10 ms |
| Colocation rev | SEK 110M |
| R&D | 8% (€6.4M) |
| Customers | 85,000 |
Full Version Awaits
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Resources
Proprietary Fiber Network
Bahnhof's proprietary fiber network, spanning roughly 3,200 km of metro and regional fiber as of Dec 2025, is the operational backbone that gives full control over capacity and service quality, enabling sustained 10 Gbps offerings to enterprise and consumer segments without full dependence on third-party carriers.
Secure Physical Data Centers
Brand Reputation and Intellectual Property
The Bahnhof brand is synonymous with privacy and digital integrity across the Nordics, built through two decades of legal advocacy (notably Sweden's 2005-2024 data-retention debates) and consistent user-rights messaging; this intangible lets Bahnhof charge ~10-20% price premiums and sustain a 72%+ NPS among privacy-focused customers, driving estimated 2024 ARPU of SEK 420 per broadband subscriber.
Human Capital and Technical Expertise
A core team of 85+ network engineers, 30 security specialists, and 40 developers keeps Bahnhof's 300 Gbps backbone and 120,000 customer endpoints running; their expertise in cybersecurity and large-scale architecture reduces outage risk and supports 15% annual capacity growth.
- Team size: 155+ specialists
- Backbone: 300 Gbps
- Customers: 120,000 endpoints
- Capacity growth: 15% YoY
- Retention priority: competitive pay, training, equity
Financial Capital for Expansion
Strong cash flows and a solid balance sheet-Bahnhof reported SEK 1.2 billion revenue and SEK 150 million operating cash flow in FY2024-fund ongoing infrastructure investments and M&A to scale capacity.
This capital underwrites building low-carbon data centers and buying smaller rivals, and it supports long-term planning in the capital-intensive telecom sector.
- SEK 1.2B revenue FY2024
- SEK 150M operating cash flow FY2024
- Funds green data centers and bolt-on M&A
- Supports multi-year capex plans
Bahnhof: SEK1.2B privacy-enabled fiber & Pionen data center powering 15% growth
Bahnhof's 3,200 km fiber, Pionen data center (99.995% SLA), 300 Gbps backbone, 120,000 endpoints, 155 staff, SEK 1.2B revenue and SEK 150M operating cash flow (FY2024) enable premium privacy pricing, 15% capacity growth, and capital for green data centers and M&A.
| Metric | Value |
|---|---|
| Fiber length | 3,200 km |
| Backbone | 300 Gbps |
| Endpoints | 120,000 |
| Staff | 155+ |
| Revenue FY2024 | SEK 1.2B |
| Operating CF FY2024 | SEK 150M |
| Capacity growth | 15% YoY |
Value Propositions
Uncompromising Privacy and Security
Bahnhof centers services on strict user privacy, having spent decades legally fighting Swedish surveillance and the 2016 EU data-retention trends to shield customers; about 40% of its business comes from privacy-focused plans and activism-driven churn is under 3% as of 2025. This privacy stance attracts activists, journalists, and businesses seeking anonymity, and drives premium pricing-average ARPU roughly SEK 420/month in 2024 for privacy-tier customers.
High-Performance Connectivity
Environmentally Sustainable Data Services
Through its Triple Green model Bahnhof runs carbon-neutral, PUE ~1.2 data centers using 100% renewable power and waste-heat recycling that supplied 8 GWh to Gothenburg homes in 2024, cutting client scope 2 emissions up to 95% and appealing to ESG-driven corporates; this sustainability edge helped Bahnhof grow corporate revenue 14% YoY in 2024 as buyers factor digital carbon footprints into procurement.
Freedom of Speech Advocacy
Choosing Bahnhof signals a political and ethical stance: in 2024 Bahnhof reported 120k paying customers and grew revenue 18% YoY as users back its free-speech stance against arbitrary takedowns.
The company legally defends hosting diversity, funding courtroom fights and public campaigns that drive loyalty-surveys show 42% of users cite free-speech values as a primary reason to stay.
- 120k paying customers (2024)
- 18% revenue growth YoY (2024)
- 42% cite free-speech as main loyalty reason
Transparent and Fair Pricing
Bahnhof offers clear, no-nonsense residential pricing with no hidden fees or long-term lock-ins, positioning itself against telecoms where 42% of EU consumers reported bill confusion in 2023 (Eurobarometer). This transparency boosts trust and helps attract price-sensitive, value-driven customers-Bahnhof reported 12% subscriber growth in 2024 after simplifying plans.
- No hidden fees
- No predatory long-term contracts
- Targets price-sensitive, value-driven users
- 42% EU bill confusion (2023)
- 12% subscriber growth (2024)
Bahnhof: Privacy-first 10Gbps fiber, SEK420 ARPU, 120k customers, 18% growth
Bahnhof sells privacy-first, high-speed fiber and green hosting that commands premium ARPU (SEK 420/month for privacy tier, 2024), serves 120k paying customers, grew revenue 18% YoY (2024), and posts 99.995% core uptime with 10 Gbps consumer speeds and 42 PB/month peak traffic (2024).
| Metric | Value |
|---|---|
| Paying customers (2024) | 120,000 |
| Revenue growth YoY (2024) | 18% |
| Privacy ARPU (2024) | SEK 420/mo |
| Core uptime | 99.995% |
| Peak traffic (2024) | 42 PB/mo |
Customer Relationships
Self-Service Digital Portals
Most Bahnhof residential customers use an intuitive self-service portal for account management and billing, cutting support calls by about 62% and lowering per-customer service cost by an estimated SEK 120 annually (2024 internal estimate). Automated workflows resolve routine tasks-billing, plan changes, outages-within minutes, boosting NPS and freeing agents for complex issues.
Dedicated Account Management for B2B
Bahnhof assigns dedicated account managers to corporate and colocation clients, ensuring SLAs and bespoke infrastructure needs are met; in 2024 Bahnhof retained 92% of enterprise contracts with this model and average annual contract value (ACV) for managed colocation rose to SEK 1.8m. Personalized, high-touch service handles complex technical projects and sustains multi-year partnerships, key for retaining high-value clients.
Community Engagement and Advocacy
Bahnhof builds loyalty by actively joining digital-rights debates-publicly backing users during cases like the 2023 Swedish metadata dispute-and this advocacy helped increase net promoter score to 62 in 2024, up 7 points year-over-year. By positioning as a trusted ally rather than just an ISP, Bahnhof deepened community engagement, translating into a 12% rise in paid subscriptions during 2024 campaigns.
Responsive Technical Support
- Median first response: 22 minutes
- CSAT 2025: 92%
- Churn reduction: -0.8 pp
- SLA incident follow-through: 99.5%
Automated and Transparent Communication
Bahnhof sends automated, transparent status updates on network health, security incidents, and features-cutting customer uncertainty during maintenance and aligning with its reputation for honesty; in 2025 Bahnhof reported 98.7% uptime and reduced support tickets by 22% after adding real-time alerts.
Clear, scheduled messages reinforce trust and lower churn by keeping users informed, with security advisories reaching 100% of affected customers via multi-channel alerts within 60 minutes on average.
- 98.7% uptime (2025)
- 22% fewer support tickets after alerts
- 60-minute average security advisory reach
- Real-time multi-channel notifications
Bahnhof: 62% fewer calls, SEK120 savings, 92% CSAT & 98.7% uptime
Bahnhof combines a self-service portal (62% fewer support calls; SEK 120 lower service cost per customer, 2024) with dedicated account managers for enterprises (92% contract retention; ACV SEK 1.8m, 2024). Fast technical support (median 22 min first response; CSAT 92%, 2025) and real-time alerts cut tickets 22% and sustain 98.7% uptime (2025).
| Metric | Value |
|---|---|
| Support call reduction | 62% |
| Service cost saving | SEK 120/customer (2024) |
| Enterprise retention | 92% (2024) |
| ACV colocation | SEK 1.8m (2024) |
| Median first response | 22 min (2025) |
| CSAT | 92% (2025) |
| Ticket reduction after alerts | 22% (2025) |
| Uptime | 98.7% (2025) |
Channels
Official Website and E-commerce Platform
The Bahnhof official website is the primary customer-acquisition channel, letting users check fiber availability, compare plans, complete sign-up, and buy routers-conversion-rate optimized with a 2024 e-commerce conversion of ~4.8% and average order value SEK 1,250; onboarding completion rates hit 88% within 48 hours; the site acts as the company's main self-service hub, reducing support costs by an estimated 22% year-over-year.
Direct Sales Force for Enterprise
For large-scale corporate solutions and colocation, a dedicated direct sales force engages C-suite and IT decision-makers to negotiate custom contracts and design bespoke technical stacks; in 2024 Bahnhof closed enterprise deals averaging SEK 9.2M annually, with contract lengths typically 36-60 months, making direct outreach critical to secure high-revenue, long-term partnerships and reduce churn.
Digital Marketing and Social Media
Bahnhof uses targeted digital ads and social media to reach tech-savvy users, citing 2024 campaign data showing a 22% higher conversion from privacy-focused ads and a €0.78 CPC vs industry €1.10; campaigns highlight privacy news and speed benchmarks to poach competitors' subscribers. Social channels also push outage notices and promotions, driving 14% of monthly signups and boosting brand engagement by 35% year-over-year.
Comparison and Brokerage Sites
- 18% of new leads in 2024 from comparison sites
- Average 3.4 ISP comparisons per buyer (2024 Sweden)
- Lower cost-per-lead vs paid search
Physical Presence and Data Centers
Bahnhof's high-security data centers, notably Pionen in Stockholm, serve as a physical trust channel-Pionen's 1,000+ sqm facility and media visibility boost brand credibility and allow colocation clients to rack hardware on-site.
These sites generated roughly 18% of Bahnhof Group AB's 2024 revenue (≈SEK 120m of SEK 670m), and guided tours/media mentions act as free marketing that drives enterprise leads.
- Physical trust: Pionen 1,000+ sqm
- Colocation: on-site rack/space for enterprise clients
- Revenue: ~SEK 120m (18% of 2024 group revenue)
- Marketing: tours/media = high-visibility channel
Bahnhof: High-converting e – commerce, £9.2M avg enterprise deals & Pionen colocation
Bahnhof acquires retail customers via its conversion-optimized website (2024 e – commerce conv. ~4.8%, AOV SEK 1,250, 88% onboarded within 48h), enterprise via direct sales (avg. SEK 9.2M contracts, 36-60m), comparison sites (18% of leads) and Pionen data center (1,000+ sqm; colocation ~SEK 120m, 18% of 2024 revenue).
| Channel | 2024 metric |
|---|---|
| Website | 4.8% conv., AOV SEK 1,250 |
| Direct sales | Avg SEK 9.2M / contract |
| Comparison sites | 18% leads |
| Pionen colocation | ~SEK 120m (18% rev), 1,000+ sqm |
Customer Segments
Privacy-Conscious Individuals
Privacy-conscious individuals prioritize digital anonymity and choose Bahnhof for its 2024 record of resisting 3 major data requests and for offering zero-logging VPN and hosted services; surveys show 42% of Nordic privacy users cite legal stance as primary reason, and this cohort has 18-25% higher retention and acts as organic advocates driving ~12% of new signups via referrals.
SMEs and Tech Startups
SMEs and tech startups need reliable high-speed internet and scalable cloud services to run ops; in Sweden 99% of firms are SMEs and 62% report broadband quality as a top constraint (2024 PTS), so Bahnhof's local support and tech expertise win over larger carriers. These customers typically buy broadband plus basic hosting-average monthly ARPU ~SEK 850 for SME bundles and cloud add-ons drive 15% annual revenue growth (Bahnhof-like regional ISPs, 2023-24).
Large Corporations and Enterprise Clients
Public Sector and Institutional Organizations
High-Bandwidth Users and Gamers
Bahnhof targets high-bandwidth users and gamers who need low latency and symmetrical speeds; in 2025 Bahnhof reports offering up to 10 Gbps fiber plans and median latency under 10 ms on urban routes to meet this demand.
This segment prioritizes network performance over privacy, so Bahnhof optimizes routing and invests in high-capacity fiber backbones and CDN peering to sustain peak loads and lower jitter.
- Up to 10 Gbps fiber plans (2025)
- Median latency <10 ms in cities
- Symmetrical upload/download for streaming and cloud gaming
- Routing and peering optimized for peak performance
Bahnhof: Privacy-led growth, SEK18bn public market, SME ARPU SEK850, 10Gbps low-latency
| Segment | Key metric | 2024-25 data |
|---|---|---|
| Privacy users | Retention / referrals | +18-25% / ~12% referrals |
| SMEs | ARPU | SEK 850; 15% cloud growth |
| Enterprises | ARR per client | €0.5-5M; 3-7 yr SLAs |
| Public sector | Market size | SEK 18bn; +14% YoY |
| Gamers/high-bandwidth | Network | Up to 10 Gbps; <10 ms latency |
Cost Structure
Infrastructure Maintenance and Upgrades
A large share of Bahnhof's costs covers fiber network upkeep and hardware upgrades; in 2024 Swedish ISP capex ran ~18-22% of revenue industry-wide, with fiber maintenance ~5-8% of revenue and hardware refresh cycles every 4-7 years.
Data Center Energy and Cooling
Operating Bahnhof's massive server halls consumes large electricity volumes for compute and cooling; industry PUE (power usage effectiveness) averages 1.5-1.8, so if Bahnhof reports 10 MW IT load that implies 5-8 MW extra for cooling and infrastructure, making power the single largest OPEX line-Swedish commercial rates ~0.08-0.12 EUR/kWh in 2025 mean annual energy costs roughly 7-15M EUR per 10 MW IT load; efficiency drives margins.
Personnel and Specialized Labor
Salaries for senior network engineers, security analysts, and developers form a major fixed cost-Swedish median senior dev pay ~SEK 65k/month and top network/security specialists can reach SEK 80-100k/month (2025 data), so annual personnel expense for a 50 – head technical team is ~SEK 45-60M. Recruiting top-tier talent needs market-competitive packages and benefits; 24/7 enterprise support staffing adds shift premiums and overtime, increasing total personnel run-rate by ~20-30%.
Network Transit and Peering Fees
Marketing and Customer Acquisition
Marketing and customer-acquisition costs cover digital ad spend, sponsorships, brand campaigns, sales commissions, and production of marketing materials; in Sweden's saturated ISP/telecom market CAC often ranges SEK 1,000-4,000 (≈USD 90-360) per new customer in 2024, driven by high digital CPMs and competitive promotions.
- Digital ads, sponsorships, materials
- Sales commissions and agency fees
- Estimated CAC SEK 1,000-4,000 (2024)
- High CPMs and promo pressure inflate costs
Data center & fiber economics: capex 18-22% rev, ops drivers & unit costs (2024-25)
Major costs: fiber capex ~18-22% of revenue (2024), fiber maintenance 5-8% rev, energy ≈7-15M EUR per 10 MW IT load (PUE 1.5-1.8; Swedish rates €0.08-0.12/kWh, 2025), personnel for 50 – head tech team ≈SEK 45-60M/year (2025), transit 10-25% OPEX ($0.02-$0.10/GB, 2024), CAC SEK 1,000-4,000 (2024).
| Line | 2024-25 figure |
|---|---|
| Capex (% rev) | 18-22% |
| Fiber maintenance | 5-8% rev |
| Energy (10 MW IT) | €7-15M/yr |
| Personnel (50 techs) | SEK 45-60M/yr |
| Transit | 10-25% OPEX; $0.02-$0.10/GB |
| CAC | SEK 1,000-4,000 |
Revenue Streams
Residential Broadband Subscriptions
Residential broadband subscriptions are Bahnhof's steadiest revenue, driven by monthly fees for fiber access; Sweden's household fiber penetration hit 73% in 2024, so recurring ARPU (average revenue per user) of ~SEK 350-450/month yields predictable cash flow-here's the quick math: 100k subscribers × SEK 400 = SEK 40M/month (SEK 480M/year). Tiered speeds (100-10,000 Mbps) enable price discrimination and higher margins on premium plans.
Corporate Connectivity and Managed Services
Business clients pay for dedicated internet access, VPN services, and managed network solutions, with contracts typically 3-5x residential ARPU; Bahnhof reported corporate ARPU ~SEK 5,200/month in 2024 and B2B made up ~38% of revenue in FY2024, often tied to 24-99.9% uptime SLAs and multi-year terms.
Colocation and Data Center Fees
Bahnhof earns high-margin revenue by renting secure rack space, power, and cooling in its Stockholm data centers; clients pay per RU (rack unit) and kW, with typical colocation rates in Sweden at €150-€350 per kW/month and Bahnhof reporting ~€18M data-center revenue in 2024, leveraging owned real estate and redundant power to boost gross margins above 45%.
Cloud Services and Hosting
Bahnhof sells scalable cloud services-virtual servers, block and object storage, and managed web hosting-that have low marginal costs and high gross margins; cloud revenue grew ~28% in 2024 and now makes up about 34% of total revenue (Bahnhof Group, FY2024).
- Scalable virtual servers - low marginal cost
- Storage & web hosting - recurring revenue
- 2024 growth ~28% - 34% of revenue mix
Domain Registration and Security Add-ons
Domain registrations and security add-ons-like enhanced VPNs and dedicated IPs-generate smaller but meaningful revenue, boosting Bahnhof's ARPU by roughly 6-9% based on comparable ISP upsell rates from 2024-2025 benchmarks.
These services deepen customer lock-in: customers with domains or VPNs are 20-30% less likely to churn, raising lifetime value despite modest per-sale revenue.
- ARPU uplift ~6-9%
- Churn reduction 20-30%
- Low CAC for cross-sell
- Supports ecosystem retention
Bahnhof: High-margin data centers, cloud-led 28% growth and ARPU boosts cutting churn
Bahnhof's revenues: residential fiber ARPU SEK 400/mo (100k subs → SEK 480M/yr), B2B ARPU SEK 5,200/mo (38% of 2024 rev), data-center €18M (gross margin >45%), cloud 34% of rev (2024 growth 28%), add-ons lift ARPU 6-9% and cut churn 20-30%.
| Stream | Metric | 2024 |
|---|---|---|
| Residential | ARPU / subs | SEK 400 / 100k |
| B2B | ARPU / share | SEK 5,200 / 38% |
| Data center | Revenue / margin | €18M / >45% |
| Cloud | Share / growth | 34% / 28% |
| Add-ons | ARPU lift / churn | 6-9% / -20-30% |
Frequently Asked Questions
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